FAQ

What is the installment process like?
All our fans are designed for a simple install. Every fan comes with a detailed instruction manual and we are always here to help out if needed.

How quick do the fans ship?
The fans ship typically within a day of order confirmation.

Do the fans connect to your Amazon Alexa?
The Star X and Star 7 can connect to the Amazon Alexa/Google Home/app in phone by purchasing the Bond Bridge. A quick and easy way to make your fans smart.

Can the fans be installed in sloped ceiling?
The fans can be installed on sloped ceiling up to 25 degrees. If your slope is more than that please contact us.

How much energy do the fans consume?
The Star Fans are energy saving products and they will help you save energy during the summer and the winter.

Troubleshooting:
Every IM has a troubleshooting page. We are always here to help. If something is wrong, please contact us and we will provide you with immediate assistance.