Refund Policy

Fans may be returned if they are in a completely new condition, haven ’t been installed and/or used in their original box. Star Fans warrants these fans to be free from defects in material and workmanship.The company's obligation is to replace, repair or refund the purchase of a fan confirmed by Star Fans to be defective in material or workmanship after the motor only is returned to Star Fans by the original purchaser along with a proof of purchase and with shipping charges prepaid. 

Please contact us to initiate a return.